Star ratings can help improve your brand reputation by letting your new customers know that your products/services are appreciated by other genuine people. This builds trust so they are more likely to make a purchase from your site.
WordPress doesn’t come with a built-in star rating system. You’ll need to use a third-party plugin to add customer ratings and reviews to your site.
There are several star rating plugins on the market. Each plugin may offer a different style and design for displaying customer ratings in WordPress.
We’ve tried and tested a few of the star rating plugins for WordPress, and in this guide, we’ve listed only the ones we think are the best for improving your brand image.
Let’s dive right into the list!
Best Star Rating Plugins for WordPress
1. WPForms
WPForms is the best WordPress contact form plugin. It comes with a drag-and-drop builder to create a contact form or other forms for your website in just a few clicks.
First, there are dedicated feedback templates that you can choose from.
Once you’ve chosen your template, the editor will open and you’ll see a preview of your form along with the new form fields you can add. These include date/time, phone, Likert scales, Net Promoter Score, dropdowns, and star ratings. All you need to do is drag and drop the field into the form preview.
Then, when you select the field, you’ll see options to customize the star rating. You can change the label, description, and scale.
You can also change the rating box icon from stars to smileys, hearts, and thumbs up.
These features make it easy to create a customer feedback or testimonial form. Users can submit ratings and reviews along with their testimonials easily.
You can even use conditional logic to display questions based on the number of stars selected. So if a customer gives you 3 stars or less, you can display a new field with options for them to contact you. If they had a good experience and selected 4 or 5 stars, you can ask them to write a review.
This way, you control what kind of feedback gets added to your site or to Google. You can handle negative feedback behind the scenes by allowing customers to contact you.
Here’s an example of a testimonial form we created with WPForms:
WPForms also allows you to set up automatic email notifications to notify the customer that you’ve received their feedback. Here too, you can use conditional logic to send emails based on the star rating selected in the form.
With this form builder, you can also conduct surveys and polls to collect data from your customers.
In the WPForms dashboard, you’ll also see an entry management tab that lets you view built-in analytics and manage each form submission individually. This will also give you insights available to improve user experience.
Get started with WPForms!
2nd SeedProd
SeedProd is the best landing page and website bahrain phone number library builder for WordPress. You can create all types of pages for your website.
There are templates and theme kits to choose from, so you can pick one that matches your style. Within the builder, there are plenty of basic and advanced blocks to choose from.
SeedProd integrates seamlessly with WPForms, so you can quickly select the customer feedback form you created with WPForms and display it on your page.
You can also add other customer-centric blocks like testimonials, business reviews, and social media elements to showcase your best reviews.
There is a star rating block that you can display. This gives you the power to choose the star rating you want to display. It works great for sites that write product reviews, comparisons, or have a multi-vendor marketplace.
Let’s say you own a restaurant and want to add a star rating below your dishes so customers know which ones are most highly recommended.
Similar to WPForms, you can drag and drop the star rating field onto your page. You can also add pricing tables, navigation menus, and image carousels to make your menu stand out.
When you select the star rating widget, you will see options to customize the block on the left.
You can choose to give it a star rating as you see fit. Remember, you can add as many star rating fields to your pages and posts as you want. There is no limit to how many you can add.
The builder integrates with WooCommerce so you can also display these ratings on WooCommerce products in your catalog or landing pages.
SeedProd is a powerful builder and there’s a lot to explore. Check out our full SeedProd review .
Get started with SeedProd!
3. Thrive Architect
Thrive Architect is one of the best page builders discover the real reasons your customers buy from you instead of consumers for WordPress. It comes with a built-in star rating block that you can drag and drop into your page design.
All you need to do is click the “plus” icon in the top right corner of the builder. This will open a menu with blocks you can add. Find the Star Rating block and drag and drop it into your design.
You’ll see options to customize the block on the left. You can add your desired rating, change the color, size, and background.
Like all popular page builders, you’ll have options to style the block, add fonts, change the layout and position, add shadows and borders, and so on. There are plenty of customization options so you can make sure your page matches your WordPress theme.
Thrive Architect can be purchased as a standalone plugin, or you can subscribe to the Thrive Suite and get access to the themes, theme builder, and conversion optimization tools.
Get started with Thrive Architect!
4. optinMonster
OptinMonster is the best lead generation and conversion optimization plugin on the market. It comes with powerful campaign templates and insights to generate new leads and grow your business.
The reason we included OptinMonster on this list is because of its powerful targeting rules. You could set up a beautiful rating form using a plugin like WPForms, but you need to convince people to fill it out.
OptinMonster helps you do just that. You can create stunning campaigns like popups, slide-ins, scroll boxes, floating bars, and more. It also integrates seamlessly with WPForms so you can embed your feedback form directly into your OptinMonster campaign.
Now comes the best part. This tool comes with powerful personalization and targeting options. You can set your campaign to appear on specific pages, for users in a specific location. Some other targeting rules include:
- Time spent on page
- Scroll depth
- Date/time
- Device
- Exit Intent
- Items in cart
- By clicking the button
…and much more.
With state-of-the-art Exit-Intent® technology , you can c phone number display compelling, engaging pop-ups to users before they leave your site. For example, here’s what an Exit-intent pop-up would look like when a user moves to close the tab or window:
And with its powerful targeting rules, you can prompt your customer to leave a review, or you can use these campaigns to show your 5-star reviews to the right people, in the right places, at the right time in their customer journey.
This tool can help you build trust with your customers and drive even higher conversions.
