How to use AI Agents

What are AI agents?

To understand AI agents, it helps to see how they differ from previous technologies:

  • A traditional software tool performs specific functions when instructed. Think of a calculator – it computes what you tell it to compute, nothing more.
  • Marketing automation platforms take this further by executing pre-programmed sequences based on triggers. For example, “When a user signs up, send email A after two days, and then send email B if they click, or  france phone number library send email C if they don’t.” The system follows these instructions precisely, but cannot deviate from them.
  • Basic AI tools can make predictions or generate content based on patterns they’ve learned. However, these AI tools still require human direction for each specific task. A content generation tool might write email copy when prompted, but it won’t decide when emails should be sent or to whom.

Read more: Check out these great examples of AI in marketing.

AI agents, by contrast, operate with autonomy and purpose. They can observe their environment, set their own sub-goals, make independent decisions, execute actions across systems, and learn from results.

In practical terms, an AI agent doesn’t just help you execute marketing activities – it actively participates in edge ai as the beneficial concept planning and optimization. It functions more like a team mate than a tool.

Evolution of Automation Technologies Chart

How do AI agents work?

At their core, AI agents combine several powerful components that work together. Their intelligence engine, typically powered by large language models like ChatGPT or Claude, provides reasoning capabilities. This connects to your marketing systems through application programming interfaces (APIs), allowing the agent to interact with email platforms, ad networks, CRMs, and analytics tools.

Unlike simpler AI tools, agents maintain context through sophisticated memory systems, building on past experiences to improve future performance. Their decision-making is guided by frameworks that include rules, guardrails, and optimization goals – such as budget limits, brand guidelines, or performance targets.

Importantly, these parameters are china data not inherent to the AI itself but are explicitly defined and implemented by your company. Your marketing team configures these boundaries to ensure the agent operates in alignment with your specific business objectives, brand voice, and ethical standards.

For example, you might set guardrails that prevent an advertising agent from exceeding certain bid thresholds, or you might define rules about which types of content can be published without human review. This customization ensures the agent functions as an extension of your marketing strategy rather than pursuing generic optimization goals.

AI chatbots, AI assistants, and AI agents

It’s important to distinguish AI agents from other AI tools you might be familiar with

AI chatbots

AI chatbots are the most basic form of AI tool, designed to respond to specific queries with pre-programmed answers. They follow fixed conversation flows and have limited understanding of context.

Traditional chatbots can answer FAQs or guide users through simple processes, but they can’t adapt beyond their programming

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