See how the use of SaaS and PaaS is growing
SaaS ! Software as a Service! and PaaS — platform as a service — are two increasingly common solutions in communication. After all! digital channels are growing every day! and to manage all processes! there is nothing better than having a specific program that already delivers the entire desired structure.
With the pandemic! we realized that this type of tool will be essential to innovate in communication in 2022. From a comprehensive vision of remote work to very specific demands! such as the home-based call center ! software and platforms have come in full force.
If before! even with
the implementation of digital transformation
Corporate environments! it was possible to concentrate everything in one physical location! today it is necessary to disperse the solution so as not to paralyze work. Therefore! transferring this reference to the virtual is a great innovation in communication — both for internal purposes! monitoring and supporting the team! and external purposes! processing data about customers securely.
Extended reality (a concept that combines augmented and nurse database virtual reality)! also known by the acronym XR! is an innovation that is making a strong impact in communication. In the healthcare sector! for example! it is possible to promote sensations that go beyond touch! vision and hearing! creating solutions for care.
In the real estate sector
This new feature can help advertise properties! allowing users to not only view the space! but also move around it — remotely and virtually using devices that enable extended reality. In addition! it assessing cultural compatibility possible to create resources for the client to include new decoration or furniture to see how the space would look.
With this solution! brands can create their review b own virtual environments! improving the user experience! optimizing sales management and offering the team a resource that allows for much Check out how extended richer and more real interactivity with the public.
