How to protect yourself and your colleagues?
I hear from colleagues who are being threatened! physically or psychologically abused! or even attacked simply for doing their job. […]
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#marketing basics
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Ukraine as a test of maturity
In the United States! any obstruction of a lawyer’s work is consider a civil rights violation and is punishable at
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CCC: between duty and impunity
Maria tried to protect her client! who was being held without reason! but instead of the law! she encountered cruelty
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Inadmissibility of violence against lawyers: a case in the Buchanan CCC
The egregious case of violence against a lawyer in the Buchanan CCC highlights systemic problems with respect for the
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The law on increasing excise taxes on cigarettes is a test of economic responsibility
A month has passed since the Verkhovna Rada adopted bill No. 11090! which provides for a significant increase in excise
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Recommendations for traders
We went out with a picket near the Eksmo stand! and the next day they left. But will this situation
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What is data driven and how can it improve customer service
The term data driven is of English origin and means “data-oriented”. As such! it is used whenever a company bases
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What tools help with data driving
How does data driven work? The sectors that work behind the scenes provide support for all processes and are responsible
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How to be more data driven in customer service
Business Intelligence (BI) is a great alternative for searching for data! since the meaning of these terms is “business intelligence”.
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These opinions should also serve as feedback to the employee
However! it is worth remembering that. After all! they are what allow us to identify the main complaints and the
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This means that auditing is an excellent source of knowledge
However! a low performance indicator in customer response time ! for example! may be linked to a specific event!
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Understand the importance of passing on feedback to employees
Companies and managers who value customer service know the importance of investing in collecting feedback from customers. However! many of